Hassle-Free Returns. Because Your Satisfaction Comes First.

At Symbol Store, we want you to shop with complete confidence. If for any reason you’re not 100% happy with your purchase, we make it simple to return your item and get your money back.

Return Window

You can return any eligible item within 10 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be unused, in original condition, and in its original packaging (including accessories, manuals, and any promotional items).
• Proof of purchase (order confirmation or receipt) is required.
• Items damaged due to misuse, wear and tear, or without original packaging cannot be returned.

Non-Returnable Items

For hygiene and safety reasons, certain products such as opened earphones, screen protectors, or personal care tech cannot be returned unless they are defective.

How to Start a Return?

• Contact Us via phone at 052 747 5996 or WhatsApp at +97152 747 5996  with your order details.
• Our team will guide you through the return process and provide the return address.
• Once we receive and inspect your item, we’ll notify you about the approval of your refund.

Refund Process

• Approved refunds will be processed to your original payment method within 7–14 business days.
• If you paid by cash on delivery, we’ll arrange a bank transfer or store credit.
• Shipping fees (if any) are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

If you prefer, we can exchange your item for the same product or another item of equal value (subject to stock availability).