Terms & Conditions
These Terms & Conditions govern your use of symbolstore.ae and your purchases from us. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before shopping with us.
1. Eligibility to Purchase
- You must be 18 years or older to place an order.
- If you are under 18, you may use our website only under the supervision of a parent or legal guardian.
- By placing an order, you confirm that all information you provide is accurate and complete.
2. Products & Availability
- All products listed are subject to availability.
- We make every effort to display accurate product descriptions and images, but slight variations may occur.
- Prices are listed in AED and include VAT where applicable.
3. Orders & Acceptance
- Placing an order on our website is considered an offer to purchase.
- We will confirm your order via email or WhatsApp once payment is verified (for prepaid orders) or upon confirmation for COD orders.
- We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity.
4. Payment Methods
We accept:
- PayPal – Secure global payments.
- Ziina – Instant UAE-based digital payments.
- Cash on Delivery (COD) – Pay when your order arrives.
5. Delivery
- We deliver across the UAE.
- Delivery timelines and charges are outlined on our Delivery Information page.
- Delays caused by courier services, weather, or unforeseen events are beyond our control, but we’ll always keep you updated.
6. Returns & Refunds
- You may return eligible items within 10 days of delivery.
- Returned items must be unused, in original packaging, and accompanied by proof of purchase.
- Full details are available on our Return policy page.
7. Limitation of Liability
- Symbol Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our maximum liability is limited to the value of the product purchased.
8. Privacy & Data Protection
We respect your privacy and protect your personal information in accordance with our Privacy Policy.
9. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with the updated date.